Please be certain your password:
  • Is not less than 8 characters
  • Must have at least 1 alphabet and at least 1 number(0-9)
  • Must not contain part of username
  • Must not contain First name
  • Must not contain Last name
  • Must not use last password
  • Have at least one special character (!,@,#,$,%,&,^,*)
  • Contain at least one Upper case and one lower case
  • Account will be locked after 6 unsuccessful attempts
  • Account will be automatically unlocked after 30 minutes
In addition, you will automatically be prompted to change your password every ninety (90) days and you will get the prompt message from 85th day onwards

If you need further assistance or have any questions, please contact the myAIG client portal team at You may also click here for our contact form.

Thank you.